This article provides general information for educational purposes and is not a substitute for professional medical advice, diagnosis, or treatment.
A California RCFE cannot accept a senior without a completed LIC 602 Physician’s Report on file. For larger campuses like Sunrise, the form helps determine the appropriate care level – whether the resident moves into general assisted living or directly into memory care. Doctor2me provides the LIC 602 form coordinated at the senior’s address, so the medical baseline is in place before move-in day.
Sunrise of Westlake Village is an assisted living and memory care community at 3101 Townsgate Road in Westlake Village, California, Ventura County.
The community is part of Sunrise Senior Living, a senior living network founded in 1981 by Paul and Terry Klaassen in Oakton, Virginia. According to Sunrise’s published history, the company’s model was inspired by Dutch elder care (verzorgingstehuizen), which Paul Klaassen encountered through his grandparents in the Netherlands.
The Westlake Village location offers assisted living, memory care, and short-term stays (respite). The setting is just off the Ventura Freeway (Route 101), with the community describing nearby access to the Westlake Promenade, the Farmers Market, the Westlake Golf Course, the Oaks Mall, Los Robles Medical Center, and UCLA Health Offices. The community has been recognized as Best Memory Care in U.S. News & World Report’s Best Senior Living ratings for 2026.
Community Snapshot
| Detail | Value |
| Address | 3101 Townsgate Road, Westlake Village, CA 91361 |
| County | Ventura |
| Phone (Residents/Family) | (805) 557-1100 |
| Phone (Pricing/Availability) | (805) 319-4446 |
| Network | Sunrise Senior Living (235 communities nationally) |
| Care Types | Assisted Living, Memory Care, Short-Term Stays (Respite) |
| Pet Policy | Pet-friendly |
| Accessibility | Handicap accessible |
| Wi-Fi | High-speed internet available |
| Setting | Just off Ventura Freeway (101) |
What Type of Facility Is Sunrise of Westlake Village?
Sunrise of Westlake Village offers three categories of care: assisted living for seniors needing help with daily activities, memory care for residents living with Alzheimer’s or other forms of dementia, and short-term stays. The community’s published description characterizes it as “intimate” and “classically elegant.”
Background on Sunrise Senior Living
What Services Does the Community Provide?
According to the community’s own published service list:
Care and Personal Assistance
- Access to personalized 24-hour care
- Bathing and showering assistance
- Dressing and grooming assistance
- Incontinence care
- Medication management
- Individualized care plans
Health Coordination
- Sunrise CareConnect electronic health record system for healthcare coordination
- Emergency response systems in each suite
- Expert care for a variety of health conditions
Family Connection
Dining
- Fresh, chef-crafted cuisine
- Restaurant-style dining in the dining room
- Bistro with grab-and-go snacks throughout the day
Activities and Programming
- Bocce ball
- Live entertainment
- Current event discussions
- Fitness classes
- Frequent social events
- Excursions to local attractions and entertainment
- Walking paths and outdoor spaces (gazebo)
Living Environment
- Floor plans for Studio, One Bedroom, and Two Bedroom in assisted living
- Memory care floor plans include Studio, One Bedroom, and Companion Suite
- Kitchenette and closet space in each suite
- Bathrooms designed with safety in mind
- Fire and medical emergency alert system in each suite
- High-speed internet access
- Pet-friendly accommodations
- Beauty salon
- Scheduled transportation
How Is Memory Care Approached at Sunrise?
The community runs a dedicated memory care program. Sunrise of Westlake Village has been recognized as Best Memory Care in U.S. News & World Report’s Best Senior Living ratings for 2026.
According to Sunrise’s published care framework, memory care includes:
- Care plans for residents living with Alzheimer’s, dementia, or other forms of memory loss
- The Reminiscence Program (Sunrise’s published memory care approach)
- The Terrace Club program for early-stage dementia and Alzheimer’s care
- Emergency response systems in each suite
Family reviews published on Sunrise’s site name specific memory care staff members positively – Ramon, who assists with field trips, and Roxy on the memory care team.
How Is On-Site Medical Care Arranged for Residents?
Routine Physician Visits at the Home
Doctor2me physicians visit residents directly at the community for routine checkups, chronic condition follow-ups, and urgent issues that don’t warrant an ER trip. Same-day or scheduled visits cover primary care work, alongside the LIC 602 evaluations admission requires.
Families can choose a specific physician from the Doctor2me physician network when continuity with a known doctor matters.
Transportation for Outside Appointments
Some appointments require travel outside the community for specialist consultations, imaging studies, hospital admissions, or dental care.
MediZoom Transportation, according to its own published service area, is a veteran-owned non-emergency medical transportation service serving all of Ventura County and surrounding areas, with gurney, wheelchair, and ambulatory vehicles, door-through-door service, and CPR/First Aid certified drivers. Westlake Village is in Ventura County and within MediZoom’s stated service area.
What Happens When Care Needs Progress to End-of-Life?
For residents whose condition progresses to terminal stages, hospice care can be coordinated alongside Sunrise’s regular caregiving. Sunrise’s published care options include hospice coordination as one of its service categories.
Westlake Village Hospice, Inc., according to its own website, is a Medicare-certified hospice agency serving Ventura, Los Angeles, and Orange Counties. Westlake Village Hospice operates at 2659 Townsgate Road – the same street as Sunrise of Westlake Village (3101 Townsgate Road). The agency states it provides all four levels of Medicare-mandated hospice care: routine home visits, continuous home care during acute symptom crises, respite care, and general inpatient care for complex symptom management.
What About Fall Safety at the Family Home?
Many residents at Sunrise have a spouse or family member who remains at home rather than moving into the community. For families considering home modifications to reduce fall risk – stairs, bathrooms, entries – mobility safety installations are typically handled by licensed contractors specializing in this category.
Call Before You Fall, according to its own website, is a family-run California-licensed General Contractor (Class B and C11) based in Agoura Hills with a Tarzana office. The company states its services include stairlifts, ramps, grab bars, ceiling lifts, patient lift systems, and automatic door openers. The company publishes that its assessments are coordinated with doctors, therapists, and discharge planners.
Where Is Sunrise of Westlake Village?
Sunrise of Westlake Village is at 3101 Townsgate Road in Westlake Village. The community’s published location materials state it sits off Route 101 (Ventura Freeway) with easy access to the Santa Monica Mountains and minutes from the Westlake Promenade, the Farmers Market, the Westlake Golf Course, the Oaks Mall, Los Robles Medical Center, and UCLA Health Offices.
The CDSS Community Care Licensing Division handles regional inspections of RCFEs through its Ventura Regional Office under Title 22 of the California Code of Regulations.
